Webb1 feb. 2024 · The survey had 16 questions, which were a combination of Likert scale and open ended response. A total of 15 responses from PALNI, PALCI, LOUIS, and VIVA users were recorded, and the anonymous survey results are provided below. We very much appreciated this feedback to help us determine future directions for Hyku. Webb22 dec. 2024 · Unsatisfied (20%) Neutral (60%) Satisfied (80%) Very satisfied (100%) Net Promoter Score The Net Promoter Score (NPS) measures how likely it is that a customer …
New Survey: Majority of Employees Dissatisfied - Forbes
Webb7 apr. 2024 · 7. Communicate With Your Customers. One effective step to measure and improve customer satisfaction and retention rates is to keep communication open with your customer base. This will, in turn ... WebbYou could ask how easily your customer’s issue was resolved or how quickly they received a response. Or you could ask about their interaction with the customer service team. Consider the below examples. 1. SurveyMonkey made it easy for me to handle my issue. Strongly agree. Agree. Neither agree nor disagree. Disagree. cfd strike price uk
Sample Likert Scales - Marquette University
Webb24 feb. 2024 · Here is how you can create the best rating scale questions. 1. Choose an appropriate rating scale: We have discussed different types of the rating scale, you need … Webb29 aug. 2024 · Statement 1: Satisfied with the new employee training program. Statement 2: Dissatisfied with the new employee training program. Here are the options your employees can choose from; Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree See, this is how likert scale works. Webb11 dec. 2024 · We used a within-subjects study based on the results of our will vs. would results, which showed that differences between people can mask more subtle … cfd s\u0026p500 長期投資